Facility Management is the integration of various processes within an organization to maintain and develop the agreed technical services which support and improve the effectiveness of your primary activities. Al-alama is an Egyptian leader in Facility Management market and we have respectable experience in this area. Al-alama’s Facility Management services are always delivered through an Integrated Facility Services model.

We have Key Performance Indicators (KPIs) in place to evaluate the effectiveness and quality
of our services, and ensure our clients are getting the most out of our relationship. The KPIs
also include assessing employee turnover rates, employee engagement, gauging customer
experience satisfaction, and service efficiency. Additionally, we develop other KPIs based on
specific customer characteristics and industry requirements.